This coffee maker is excellent because it combines drip coffee and capsule brewing in one machine. It allows you to enjoy traditional coffee or use capsules depending on your mood. It works fast, the coffee tastes great, and it brews at the perfect temperature. It’s easy to use, doesn’t take up much space, and is very easy to clean. Great quality and modern design. Highly recommended.

8 people found this helpful

I bought this on Jan 2 and have been using it for only 24 days. Today I continued to get a “add water” message (with a full tank) and “error 8” message followed by “dry”. I cleaned the tank and re-filled several times and unplugged the machine to re-set it as online has indicated. I was finally able to get the machine to brew. Mind you this is a brand new machine and after 24 days has issues. I use filtered water so this should not be an issue. I have notified Keurig to see if there are solutions to fix these issues. I will keep this rating updated, but use caution when purchasing this machine.EDIT: So I have been able to get the coffee machine to work once again. After getting errors, I unplugged the machine for a period of time, flushed out the water tank, and plugged it back in with fresh water. I was able to get it to function normally for the past several days. I use the timer and it have brewed coffee without issue for a few days. The single use side is functioning normally. Don’t know if unplugging it reset whatever chip is inside but it works for now. If it continues to function normally over the next few months I will change my star rating. For now, I am skeptical of long term use.02/08/25 UPDATE: DO NOT BUY THIS MACHINE!!!!!!!! I experienced same issues as listed about. Tried to repeat the “fix” three times without success. Contacted Keurig, but I am not optimistic I will receive a full refund. Amazon also closed my ability for a return on 02/01/2025, so I now can ONLY DEAL WITH KEURIG. If I could give zero stars I would.02/28/25 ANOTHER UPDATE: Was able to finally get Keurig to send me another machine on 02/16/25. On 02/28/25, I received the new machine. Unpacked and carefully followed the directions to the “T”. Plugged in the machine as directed and it failed to turn on. Tried a different outlet, nothing. Tried another machine and it powered up without issues. Not an outlet problem. It was clearly a machine problem walked around the house trying the machine on various outlets, nothing. Called Keurig and they ran through troubleshooting, nothing. Machine DEAD ON ARRIVAL. They tried to tell me since this was a warranty replacement machine, it no longer was subject to warranty. EVEN THOUGH THIS MACHINE WAS DEAD ON ARRIVAL. I was able maintain my composure and convince Keurig to send me another machine, which will be here in 7-14 days. Stay tuned folks! BTW way, my first machine still has the above issues and continues to periodically stop working, then work, then not work… I would love to have my money back, but Keuring rather spend more money on shipping and returns than refund my purchase price. Come on Keurig, you can do better.EDIT: 04/20/25, ANOTHER UPDATE. Since my last update on 02/28/25, I received a third replacement machine from Keurig to replace the dead one. Got #3 all set up on 03/03/25 and ready to go and it worked until 03/28/25, exactly 25 days, then I got the dreaded “add water” and “error 8” message. Called Keuring and asked for a refund, but they still refuse since I bought it from Amazon. Asked to get another comparable machine, which they didn’t have in stock (UGH). Ordered #4 replacement. On April 3, 2025, #4 replacement machine arrived. Got #4 all set up and on 04/20/25, it stopped working like the others. This one only lasted 17 days.EDIT: Keurig has started ignoring my calls. I was referred to a “specialist” who told me I needed to send my #4 machine in first BEFORE I could get sent a replacement. As I did not want to send them my machine without a replacement first, they started ignoring my emails and are now refusing to correspond with me at all. #4 machine continues to brew 2 cups then shut off reporting it is dry when there is a full water tank. I will never purchase another Keurig product and you should seriously consider doing the same. Four unusable machines in 8 months is ridiculous!

309 people found this helpful

Purchased this for 2 reasons to replace my first gen Duo. The “strong” option for k-cups and the auto timer for the brew side. Setting the auto timer is intuitive, press the auto brew button just follow the blinking lights. You will have to do this daily, you cannot set a weekly schedule, but its quick and easy. I set it to run 8 mins before my alarm, so I wake up to 10 cups of coffee. I feel as though the brew side isn’t as hot, but close enough not to be worried. The single serve side works great, the stronger brew works as I hoped, and I look forward to using the other options over time such as the ice brew option that lowers the temp slightly. Water tank seems to be about the same capacity as the gen 1. I like the placement of the buttons better than how they did it on gen 1. overall I am pleased with the gen 2 design and function, even the price!! its was a little cheaper than what we paid for the gen 1 model. Took a star away for 2 reasons, the temp on the carafe side, seems like its not as hot as the gen 1, and reading reviews i see people had some issues after a year causing me to get the 3 yr insurance.

28 people found this helpful

I was not just one of those regular coffee moms but a k cup mom. I didn’t think I needed a whole pot of coffee. I could run my whole day on one cup of coffee, PTA meetings, teacher helper, grocery shopping by 10am, diner on the table by 5pm, soccer practice, dance class, homework all done on one cup…my sanity was however non existent. My kids were little, I needed coffee for on the run, I couldn’t sit and drink a cup. But now my kids are in college some even out on their own, and life has slowed down a little bit. I can now enjoy a whole pot (well me and the Mr.). I don’t have to run around looking for the missing shoe, or scream we are going to be late 50,000 times, or barely remember I was supposed to bring the reading time snacks. Now I sit and enjoy my pot of coffee watching the YouTubes of people in other countries grocery shopping. Now occasionally I do use a k cup to remiss about the olden days, but I mostly enjoy the pot of coffee and the especially the time brew so I wake up to the smell of coffee and peace. I do have a fresh college graduated who uses the k cup side all the time. She loves it! Now if she could get a job that would be awesome because she’s expensive! Put her on your prayer list, she don’t have to move out but she needs a J O B! Overall this coffee maker will not give you your sanity back but it helps to be caffeinated! It’s sturdy, doesn’t take up to much room and not to heavy but has a good weight to it. Enjoy your coffee and enjoy your day! Love y’all

4 people found this helpful